help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen on Charge 3 is dim

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-08-2020 12:45 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

‎11-08-2020 12:45 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

Screen on my Charge 3 is extremely light and restarting it as described on the site made no improvement.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎11-09-2020 03:42 - last edited on ‎12-10-2024 10:25 by Fitbit Moderator

‎11-09-2020 03:42 - last edited on ‎12-10-2024 10:25 by Fitbit Moderator

@1944walker It's great to see that you've visited the Fitbit Community!

Let me help you with your Charge 3 screen being too dim and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎11-09-2020 13:18

In response to AlvaroFitbit

‎11-09-2020 13:18

So how do I connect with the support team that apparently has a ticket responding to my concern?
Best Answer
0 Votes

‎11-10-2020 06:08 - last edited on ‎12-10-2024 10:25 by Fitbit Moderator

In response to 1944walker

‎11-10-2020 06:08 - last edited on ‎12-10-2024 10:25 by Fitbit Moderator

@1944walker thank you for the inquiry.

As mentioned before you will get an email from the Support team. This way you can let them know about the issue you are having and check what options they may have.

Keep me posted.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes