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Screen on Charge 3 not working

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‎12-07-2020 03:36 - last edited on ‎12-07-2020 10:40 by Fitbit Moderator

‎12-07-2020 03:36 - last edited on ‎12-07-2020 10:40 by Fitbit Moderator

Tried everything reboots etc to improve brightness on screen.  What little I do get is barely illuminating one side.  

Anything else I can do.

 

 

Moderator Edit: Clarified subject

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‎12-07-2020 10:43 - last edited on ‎04-30-2025 07:11 by Fitbit Moderator

‎12-07-2020 10:43 - last edited on ‎04-30-2025 07:11 by Fitbit Moderator

@J4s Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 3 not working as it should and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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