Screen timeout adjustment

[SunsetRunner]

Will the screen timeout be adjustable in the Charge 4?  This feature was one of the two most requested fixes in the Community forum for the Charge 3.

[DramaQueenDiva · Accepted solution]

Hi @SunsetRunner,

I'm not entirely sure, I would check the manual (which may be found online) to see if they mention anything about screen adjustment.  If not, then I would assume not.

[K8HIT]

I haven't found a setting to adjust screen timeout. The manual has no mention of it either.

https://staticcs.fitbit.com/content/assets/help/manuals/manual_charge_4_en_US.pdf

[Rich_Laue]

@K8HIT it sounds like their isn't a way to adjust timeout. 

[DNeedsy]

My screen times out within 2 secs. Can i change this?

[Rich_Laue]

@DNeedsy no their isn't a setting for this. 

[mcruiksh]

It doesn't appear there is an ability to do this.  As a new fitbit user this is quite frustrating.  4 seconds is not long enough.  Also - when using the exercise feature outside, the light grey text is very hard to read. i think it would be great if fitbit 1. allowed us to adjust the screen time, and 2.  made the screen brightness adjustable so we can see the data when outside.

[MattMan2020]

yes I agree this is very frustrating. I cant actually read everything on the screen before **ahem** times out and goes blank .. That would be a basic feature of a Fitness tracker that you can read the display !!!

[yhw22]

You can now adjust screen timeout timing, the option is Default / Medium / Long. 

Kindly update to the latest version 1.96.29.

[Kerrybell]

How cant find an option??

[Venugopal]

Does anyone know what’s it means by Default, Medium and Long Settings mean? What is the duration?

[yhw22]

It is under Setting of your tracker. Please ensure you are in the latest firmware 1.96.29.

[Joeybluedog]

How can I force a firmware update? I have 1.94.13.

Thanks.

[clarkin]

I upgraded my charge 4 to 1.96.29. There is no option available to change the screen timeout.

[DOrdiales]

It is in the bracelet settings. Scrolling the screen to the left. And within the configuration by scrolling the screen up.

[KhaloodKJ]

Are you sure you have the Charge 4 ? I can’t find the setting either.

[DaBigDog]

On your tracker,  swipe left to settings and tap. Swipe up 2x to screen time.  Should say 'default' (3 seconds).  Tap once, you will get a battery usage warning but it will now read 'medium" (6 seconds). Tap again, after battery warning it will read 'long' (9 seconds). Tap again to return to default. 

[VivekaGardens]

screen time is not an option in my settings. Sooo frustrating.

[whownts]

I just received a new fitbit Charge 4, installed the software and the update, and that option still isn't appearing.  The turns off way too quickly to be useful.

[NanSG]

I just updated from Charge 2 to Charge 4 and I can't find this "Screen Timeout" -it IS listed in the Manual under "Adjust Settings" but I can't find it. The screen is way to short to read.