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Sharing trophies

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‎08-10-2019 03:27 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-10-2019 03:27 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

Hi, I have been trying to share my trophy into the community however it is not working. When I click to share an error message pops up saying “error downloading badge, please check you are online”. I have checked I am online and everything else seems to be working but this. Please can anybody help? Thanks 

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‎08-12-2019 09:57 - last edited on ‎06-24-2025 06:03 by Fitbit Moderator

‎08-12-2019 09:57 - last edited on ‎06-24-2025 06:03 by Fitbit Moderator

@Abigail0206, welcome! It's nice to have you on board!

Let me help you with sharing your trophies. Which phone do you have and OS version is it running? Try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

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