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Showing wrong caller name

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‎10-08-2019 11:28 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎10-08-2019 11:28 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

Finally, I can see text on my charge 2 again but now the caller ID is wrong. It shows one number on charge 2 but not the person who is actually calling. It kept saying my brother was calling when it was really telemarketers. I've seen several ways to fix problem but none have worked for me. Please help. Using Samsung Galaxy S8. Thanks!

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‎10-09-2019 07:36

‎10-09-2019 07:36

@sck2475 Welcome! It's good that the community is growing! 

 

Thank you for reporting this. The team is aware of this issue and working on a solution so hopefully they will release a fix soon. Still I appreciate your patience in this matter.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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