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Since the Charge 2 cannot stay synced - couldn't Fitbit at least "NOTIFY" the user there's no sync!?

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Like so many others here, my Charge 2 loses sync w/ my previous Android phone and now my new phone almost daily.

 

Judging from both personal experience and this forum - I think it's pretty clear Fitbit is not going to fix the issue. Ever.

 

But would it be too much to ask that the app on the phone pop up a notification saying "Surprise! Your Fitbit device is no longer syncing"

 

That way I'd be ticked off before the 5K race that I won't have any data rather than opening up the app with anticipation after the 5K race to find out I got no data. And maybe when I run by the water stop - I could just chuck an overpriced electronic trinket into the can w/ the paper cups. 😉

 

Yeah I understand that the device pretty much requires daily 'fiddling' to get it to sync much of anything. Hey it's almost 2020 and while I know that things like tracking devices that consistently sync are probably centuries in the future - I can dream right? All I'm asking for is a phone app that somehow 'monitors' and when it notices no sync it tells me so I can manually daily fiddling to get it to sync again... Hey the device gives me these stupid get up and walk notifications after all - how about a constructive notification? 

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@pgtr It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

 

Thank you for your inquiry. Currently this isn't available but you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exist so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it. 

 

I'll be around.

Alvaro | Community Moderator

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