Sleep score

[Jackson1965]

I get a sleep score about every two to three weeks.  Before I got a charge 4 I got a score every tine I slept more than three hours .  I’ve experimented tightening and loosing the strap but see no difference.

Also the display is so dim I can rarely read the time.  I’ve had a number of Fitbits for seven years.  The charge 4 is disappointing.

[Rich_Laue]

Hi @Jackson1965 do you consistently get the advance sleep, or do you see simple sleep when no sleep score. 

If simple sleep, does the app give an excuse? 

[Jackson1965]

All I get is a statement that the Fitbit couldn’t get a consistent read.  Tells me nothing.