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Sleep time chart gone, can I get it back?

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‎07-15-2019 18:25 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-15-2019 18:25 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

Update changed sleep history chart from hours to sleep quality. Shows nothing if sleep position blocks stage analysis.  I am trying to track sleep time change over months, can I get hours chart back?  Would gladly drop the quality tracking.

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‎07-23-2019 19:24 - edited ‎07-23-2019 19:28

In response to wassailer

‎07-23-2019 19:24 - edited ‎07-23-2019 19:28

I notice I did not say am using Android app.  To contact actual help, I went to PC browser and logged in to full site, and there I can go to dashboard (currently screen top right, beside "store" button) - on full site,  if I hover the cursor over the sleep block, a tool indicator appears which I can click and then it opens a display where I see the data displayed as it used to be.  SO, if I really need the data I can go to the full site.  A partial solution!

 

I would still prefer to have that display on my mobile device.

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‎07-16-2019 10:09

‎07-16-2019 10:09

@wassailer, welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with your sleep graph. You should be able to see each nights details by taping each one on the Sleep tile area. Could you try this. Also share a screenshot of what you are seeing on your app.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-16-2019 17:42 - edited ‎07-16-2019 20:33

In response to AlvaroFitbit

‎07-16-2019 17:42 - edited ‎07-16-2019 20:33

Hello moderator,Your instructions were not relevant.  Each night's time appears, as does its quality rating.  However, the weekly average and the sleep-over- time chart  (to see past week, month, year spans) show estimated quality where I want time.

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‎07-23-2019 19:24 - edited ‎07-23-2019 19:28

In response to wassailer

‎07-23-2019 19:24 - edited ‎07-23-2019 19:28

I notice I did not say am using Android app.  To contact actual help, I went to PC browser and logged in to full site, and there I can go to dashboard (currently screen top right, beside "store" button) - on full site,  if I hover the cursor over the sleep block, a tool indicator appears which I can click and then it opens a display where I see the data displayed as it used to be.  SO, if I really need the data I can go to the full site.  A partial solution!

 

I would still prefer to have that display on my mobile device.

Best Answer
0 Votes