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Sleep tracker no longer recording

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‎10-13-2019 01:49 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-13-2019 01:49 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

My sleep has recorded for 5 days, I've done everything and its showing nothing. I like to know what my sleep pattern has been like but the app is showing I haven't slept at all 

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‎10-14-2019 09:24

‎10-14-2019 09:24

@StephJSteel Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your sleep tracking. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-14-2019 15:13

‎10-14-2019 15:13

Sleep tracker has lag time of recording sleep and patterns. Right now, is 4days behind!!!  Not sure what is happening. This is an important function that I need. 

Please respond

MWebster

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‎10-15-2019 00:48

In response to AlvaroFitbit

‎10-15-2019 00:48

I've tried everything and it's not working. I dont want to have to manually log my sleep because it doesn't show any data. The sleep tracker is the main reason I bought a fitbit and now it doesn't work. It has recorded my sleep since the 8th October.

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