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Step count data not displayed on app

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‎11-06-2022 10:34 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

‎11-06-2022 10:34 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

My app shows no data on steps by the hours? And all history is gone also. 

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2 REPLIES 2

‎11-06-2022 12:20

‎11-06-2022 12:20

Something is wrong with Fitbit today. Annoying. Not tracking any numbers correct at all 

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‎11-07-2022 05:21

‎11-07-2022 05:21

This is a known problem in the Fitbit community. disappear to happen with version update 3.69 when it was not fixed in current version 3.70. I am told that the data is available on the dashboard. This also affects other tiles in the app. Fitbit moderators and community council members I have not been able to give us any idea when this might be resolved. Deleting and reinstalling the app has not worked. We will have to wait for the next update, cross our fingers and hope that it will be resolved then if not sooner. I have dictated this on my iPhone so forgive any spelling or continuity errors at some point this conversation thread will probably be aggregated with others.

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