10-28-2019
07:27
- last edited on
09-08-2020
11:53
by
MatthewFitbit
10-28-2019
07:27
- last edited on
09-08-2020
11:53
by
MatthewFitbit
my Fitbit shows it starts to sink, then it stops and then it keeps re-trying it is not syncing, anyone have any suggestions I’ve turned my phone on and off and I am going to be reading through whatever I can find regarding my Fitbit Charge 2
10-28-2019 08:32
10-28-2019 08:32
Try a Restart and do it several times if necessary.
10-28-2019 09:26
10-28-2019 09:26
10-28-2019 09:57
10-28-2019 09:57
Try a Factory Reset by swiping left to Settings, then About, and then Factory Reset.
10-29-2019 01:10
10-29-2019 01:10
What phone di you have?
There are real issues syncing with Samsung A40 as it is currently not supported.
Madness and frustrating!
10-29-2019 08:08
10-29-2019 08:08
10-29-2019 08:10
10-29-2019 08:10
Contact Customer Support.