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Synchronisation

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‎05-19-2020 00:53 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-19-2020 00:53 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

Since a couple of days my Fitbit doesn't connect to my iPhone. Bluetooth doesn't recognise my Charge 2, it says "no connection". When I synchronize the fitbit with my macbook everything works normal. 

I have done all the recomendations: bluetooth on and off, remove the app and reinstall it, switch my iPhone off and restart, restart of my fitbit, but nothing helps.

Does anyone have a solution?

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40 REPLIES 40

‎05-25-2020 09:19

In response to Howlrm

‎05-25-2020 09:19

Mine is now working after the very recent app update. I uninstalled and installed and rebooted, but I'm not sure I had to.

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