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Synchronizing a Charge 2 with Huawei Honor 8C

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‎04-07-2019 03:51 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎04-07-2019 03:51 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

I am going to purchase a new phone and having Fitbit charge 2. Do the Fitbit charge 2 sychronize with honor 8C which have Android platform and. Manufacturer by Huawei.

 

 

Moderator edit: updated subject for clarity

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‎04-07-2019 09:33

‎04-07-2019 09:33

@Darshna Welcome! It's nice to have you on board!

 

I will gladly assist you with your inquiry. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. You can find additional suggestions here.

 

You can also search the Community for your phone model to see if other members have posted their experiences with it.

 

Let me know how it goes.

Alvaro | Community Moderator

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