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‎12-22-2018 10:40 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎12-22-2018 10:40 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

I have the charge 2 and I set up my notifications. But it only vibrates when I get a call and not with text messages. I’ve already restarted the watch and phone. I’ve force closed the app. I’ve removed the device and redid everything. Nothing is working. I’m only getting notifications for calls. How can I fix this? 

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3 REPLIES 3

‎12-22-2018 13:17

‎12-22-2018 13:17

Is the device you are trying to sync to a supported device? 

 

 https://www.fitbit.com/devices

 

Did you enable text notifications and select the SMS app that you use?

 

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‎12-22-2018 13:50

In response to SunsetRunner

‎12-22-2018 13:50

Yes I’ve enabled everything. I have an iPhone 6s.

Sent from my iPhone
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‎01-03-2019 21:15

In response to SunsetRunner

‎01-03-2019 21:15

It’s an iPhone 6s. I’ve gone through all The settings on both the Fitbit and on the phone it’s self and I still cannot figure out why the text messages aren’t coming through but the calls are coming through

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