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Time Zone wont adjust back to home after 5 days, resets, manual time zone setting

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‎08-23-2019 13:59 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-23-2019 13:59 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

We drove into our home time zone on Sunday night. Time on charge 2 is still wrong by 1 hour 5 days later and multiple reset and re-syncs per day.

I put it in the charger and held the button until it reset a few times -- no change

I changed the time zone to manual and re-synced -- no change

 

Seems like a common problem, however, all of the help seems to dead-end at those steps.

 

 

 

 

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4 REPLIES 4

‎08-25-2019 10:36 - last edited on ‎03-13-2025 08:19 by Fitbit Moderator

‎08-25-2019 10:36 - last edited on ‎03-13-2025 08:19 by Fitbit Moderator

@bconklin Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

Let me help you with your timezone settings and thank you for troubleshooting this issue. Try selecting a different timezone, save and sync then select the correct one, save and sync.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-26-2019 08:22

In response to AlvaroFitbit

‎08-26-2019 08:22

That was listed as the things that I tried.

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‎08-26-2019 08:23

In response to AlvaroFitbit

‎08-26-2019 08:23

Yes it is still stuck that way

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‎08-27-2019 14:33

In response to AlvaroFitbit

‎08-27-2019 14:33

Is this the way that you put off answering a question for a week?

 

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