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Time went backwards one hour

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‎04-27-2019 05:08 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-27-2019 05:08 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

For some reason the time on my Charge 2 went backwards one hour.  Today is not Daylight Savings Time (going backwards by one hour would happen in the fall).  This happened between 7 and 8 am this morning.  Why would it do that?  I've never had this happen before.  I am charging it on the computer, I hope this fixes it automatically.  Otherwise, does anyone have any suggestions on how to fix it?

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‎04-28-2019 09:42 - last edited on ‎04-24-2025 11:21 by Fitbit Moderator

‎04-28-2019 09:42 - last edited on ‎04-24-2025 11:21 by Fitbit Moderator

@GMJMH Welcome to the Fitbit Community! It's great to have you here!

I will gladly assist you with your time on your Charge 2. It does sound odd but you can try changing the timezone to something completely different, save and sync then change it back to the correct timezone. Also try using a different location's timezone that is the same one you are currently on. This way the time should show correctly on your Charge 2.

Let me know how it goes.

Alvaro | Community Moderator

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