12-04-2018
04:51
- last edited on
11-17-2020
14:34
by
MatthewFitbit
12-04-2018
04:51
- last edited on
11-17-2020
14:34
by
MatthewFitbit
Hello,
the touch screen on my charge 3 isnt working, it lights up to show me the home screen (time etc) when I hit the side button, but won't swipe sidewards or up/down
Thanks
12-04-2018 07:23
12-04-2018 07:23
I am having the same problem. Just started today. Hoping someone will have a solution.
12-04-2018 07:53
12-04-2018 07:53
Mines having the same problem🤔
12-04-2018 08:01
12-04-2018 08:01
Fixed it.. put it on charge and hold the side button for 10 seconds a smily face will apear, take it off and should work.. mines now working
12-04-2018 08:14
12-04-2018 08:14
Oh perfect, thank you! I'll try once I'm home.
12-05-2018 10:33
12-05-2018 10:33
I have the clock with the date and steps showing, and a big circle around the clock that just keeps circuling. Would be chance, using that screen ? Mine locked up too, and I can't do anything until I get home. Boo. Even holding the side button alone doesn't do anything. I wanted to check the weather. Not a huge deal, but I hope this doesn't keep happening.
01-13-2019 10:39
01-13-2019 10:39
Have the same problem too
02-15-2019 18:31
02-15-2019 18:31
This helped fix mine! Thank you
02-16-2019 00:52
02-16-2019 00:52
Thanks. I had the same problem and did what you suggested and it started to respond to swipes again..
02-27-2019 17:12
02-27-2019 17:12
I have had the same frozen screen problem for days! Placed on the charger, pressed the button & up popped the smiley face. Touch screen working again. 😊
03-12-2019 12:58
03-12-2019 12:58
Hey how are you?
i had this problem it wouldn’t swipe all
dau, I charged it and changed click but it didn’t help🙈 held side down and got smiley face but now it’s gone off completely and I can’t get it back on....am I doing something wrong??
03-12-2019 13:50
03-12-2019 13:50
Thank you plugged in held finger on button - smiley face came up and now working. Delighted.
04-01-2019 10:26
04-01-2019 10:26
Have the same problem and just tried your suggestion, 4 times and nothing and now the button is stuck pushed in any suggestions ☹️
04-01-2019 10:59
04-01-2019 10:59
04-01-2019 11:27
04-01-2019 11:27
04-01-2019 13:44
04-01-2019 13:44
05-29-2019 13:27
05-29-2019 13:27
Tried it with 96% charge. No smiley face, but instant success. All tech problems should fix so easily!
07-04-2019 09:15
07-04-2019 09:15
My touch screen is not working. only the home screen I can see. As suggested by other members I hold and press the side button for 8-10 sec however no smiley came up I got a vibration and screen get lightened up. but nothing works.
07-04-2019 13:08
07-04-2019 13:08
Have you got it charging when you are pressing the side button. Put the charger on it, plug it in and hold your finger on the button - it definitely should work. The smiley face will come up and then it should be fine.
07-04-2019 14:10
07-04-2019 14:10