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Touch Screen not working

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Hello,

 

the touch screen on my charge 3 isnt working, it lights up to show me the home screen (time etc) when I hit the side button, but won't swipe sidewards or up/down

 

Thanks

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27 REPLIES 27

Worked for me! Thank you!!!

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Touch screen not working, tried restarting with charger connected, full battery... nothing’s happening, no smile face. Tried it plugged into the mains with usb plug and plugged into a computer. Been trying to fix it for well over a hour very frustrating. It’s only 2months old, surely it can’t be broken! Any other ideas? I looked on another forum which said to change the clock face via the app... that’s not worked either 🙁

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Put it on yhe charger and hold yhe side button down for at least s minute.
Mine sticks occasionally and that always fixes it.
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Thanks, just tried that and it worked perfectly 🤗

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I did this but it works at first then quits - did this happen with yours?

 

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Thank you mine works now

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Thank you so much! This fix worked great except I lost all of my data for the day 😞

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That's the same clock face I have and mines not working either 

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