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Tracking arm movements, not steps

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My Charge 2 seems to be tracking arm/hand movements along with actual walking... for example, if I'm doing dishes, petting my cat, etc., it is calculating "steps"... this morning, I have been up for maybe an hour and already have 1,300 steps... is there a way that I can adjust this?

 

Thanks!

 

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I am having the same frustrating issue! Just started up my Fitbit and wearing first time today. I'm sitting at my desk flipping through a bunch of paperwork, and this thing is counting my arm/hand movement as steps!! Why? My coworker said something is wrong with it! I hope not! Not happy... need this to count my steps not arm movements when I'm not moving!

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Why do I get extra steps sometimes?

 

How does my device count steps?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Thanks for the links (and following rabbit trails...) so... in essence, my "steps" are an average, and I either have to take off the Charge before petting with my cat, or deal with the average, right?

 

 

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I'm having the same problem with my Charge 2...not counting steps accurately.  I just got this fitbit charge 2 for Christmas. Worked fine first couple of days, then I noticed it wasn't accurate.  

I've maybe walked 300 steps this morning, but my fitbit says I've walked 1,025 steps!  It counts any movement- loading my dishwasher, sitting in a chair opening mail...any kind of movement with my arms.  I've reset it.  I even changed from dominate hand to non- dominate.....nothing works!  I'm very disappointed with this.

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Your Charge2 calculates caloric burn by your heart rate, so steps are an extraneous number that doesn't amount to a hill of beans.

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Or try putting on other hand if one-handed activity, or take off wrist and keep in pocket or pinned to clothing to get more accurate step count but give up heart rate tracking.

Or use cat-petting time to charge tracker.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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🙂

Thanks!
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I'm having the same problem. Have posted but have had no replies. 

 

I have also used 10 steps typing. If I take it off this caught solve that. but a typing movement os not the same as an arm swing whilst walking.

 

I have taken 107 steps by walking across a landing and up one  flight of stairs. This can't be solved by taking it off!

 

I'm at a loss. As I only bought today unless something can be sorted it will be returned tomorrow as faulty for a refund.

 

I have used 1000 calories

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How do I get Fitbit flex2 to measure steps on treadmill?

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@Tiara360 wrote:

How do I get Fitbit flex2 to measure steps on treadmill?


Either don't hold hand rail with fitbit wrist,

or put tracker in pocket or pinned to clothing, losing heart rate data.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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