01-09-2018
06:27
- last edited on
09-08-2020
18:54
by
MatthewFitbit
01-09-2018
06:27
- last edited on
09-08-2020
18:54
by
MatthewFitbit
My Charge 2 seems to be tracking arm/hand movements along with actual walking... for example, if I'm doing dishes, petting my cat, etc., it is calculating "steps"... this morning, I have been up for maybe an hour and already have 1,300 steps... is there a way that I can adjust this?
Thanks!
01-09-2018 07:57
01-09-2018 07:57
I am having the same frustrating issue! Just started up my Fitbit and wearing first time today. I'm sitting at my desk flipping through a bunch of paperwork, and this thing is counting my arm/hand movement as steps!! Why? My coworker said something is wrong with it! I hope not! Not happy... need this to count my steps not arm movements when I'm not moving!
01-09-2018 08:13
01-09-2018 08:13
Why do I get extra steps sometimes?
How does my device count steps?
01-09-2018 08:18
01-09-2018 08:18
Thanks for the links (and following rabbit trails...) so... in essence, my "steps" are an average, and I either have to take off the Charge before petting with my cat, or deal with the average, right?
01-09-2018 08:22
01-09-2018 08:22
I'm having the same problem with my Charge 2...not counting steps accurately. I just got this fitbit charge 2 for Christmas. Worked fine first couple of days, then I noticed it wasn't accurate.
I've maybe walked 300 steps this morning, but my fitbit says I've walked 1,025 steps! It counts any movement- loading my dishwasher, sitting in a chair opening mail...any kind of movement with my arms. I've reset it. I even changed from dominate hand to non- dominate.....nothing works! I'm very disappointed with this.
01-09-2018 08:22
01-09-2018 08:22
Your Charge2 calculates caloric burn by your heart rate, so steps are an extraneous number that doesn't amount to a hill of beans.
01-09-2018 08:23
01-09-2018 08:23
Or try putting on other hand if one-handed activity, or take off wrist and keep in pocket or pinned to clothing to get more accurate step count but give up heart rate tracking.
Or use cat-petting time to charge tracker.
01-09-2018 08:26
01-09-2018 08:26
01-09-2018 11:58
01-09-2018 11:58
I'm having the same problem. Have posted but have had no replies.
I have also used 10 steps typing. If I take it off this caught solve that. but a typing movement os not the same as an arm swing whilst walking.
I have taken 107 steps by walking across a landing and up one flight of stairs. This can't be solved by taking it off!
I'm at a loss. As I only bought today unless something can be sorted it will be returned tomorrow as faulty for a refund.
I have used 1000 calories
09-06-2019 08:47
09-06-2019 08:47
How do I get Fitbit flex2 to measure steps on treadmill?
09-06-2019 10:25
09-06-2019 10:25
@Tiara360 wrote:How do I get Fitbit flex2 to measure steps on treadmill?
Either don't hold hand rail with fitbit wrist,
or put tracker in pocket or pinned to clothing, losing heart rate data.