Trying to sync Charge 2 - message "fitbit.com is down for maintenance"

[Worthy66]

Trying to sync Charge 2 and I receive the message "fitbit.com is down for maintenance". Obviously it isn't because I'm on here and my friends in the challenge have synced this morning. Any ideas? Nokia Lumia 930, Windows 10

[Worthy66 · Accepted solution]

Sorted now - maybe it was!

[AlvaroFitbit]

@Worthy66 Welcome! It's great to see you around. Sorry to hear that your couldn't sync last night. Just to confirm there was a brief maintenance period yesterday but everything should be back to normal now. Happy to hear that your tracker is syncing now.

I'll be around!

[Chand1]

Hi,

I just got new Fitbit and am trying to set up on my mobile device. I have a Moto G4 device with Android 7.0

I was able to install the app and login with my account. However, I am unable to proceed with "setup a device" due to an error message "Network Operation Failed; Fitbit.com is down for maintenance"

I have tried uninstalling/clear all cache/restarting my mobile and installing (multiple times). Do you have any other recommendation to setup my Fitbit device on my phone

Thanks,

Chandra

[yale3d]

What kind of solution is this???