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Very sensitive!

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‎04-22-2020 19:12 - last edited on ‎09-17-2020 12:03 by Fitbit Moderator

‎04-22-2020 19:12 - last edited on ‎09-17-2020 12:03 by Fitbit Moderator

I've had my Charge 3 for over a year but it has recently become very sensitive. I ware it on my dominant hand and hadn't had an issue until now. I work in a warehouse and usually hit my 10,000 mark but I didn't even work out today and its saying I did over 9 miles and almost 43,000 steps - that is not possible cause I've been lazy today. Any suggestions? Please help! 

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‎04-22-2020 21:13

‎04-22-2020 21:13

Hi @Curlyclimber  did you sync or did your steps from the previous day just get added on?

Stepping in the U.S.A. since September 2013. Android 14

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‎04-23-2020 08:02

In response to Odyssey13

‎04-23-2020 08:02

That is a single day. The previous days have similar results so it's not
adding up all my days together.
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‎04-23-2020 10:34

In response to Curlyclimber

‎04-23-2020 10:34

Have you tried restarting the device?

Stepping in the U.S.A. since September 2013. Android 14

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