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Watch screen stuck on Sunday

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‎07-28-2020 10:09 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-28-2020 10:09 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

Hi,

I can’t get my watch face to move from Sunday 26th July at 5.34. I’ve tried restarting it, charging it, cleaning it but nothing is working. 
Any help greatly appreciated. 

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2 REPLIES 2

‎07-30-2020 04:24

‎07-30-2020 04:24

Charge 2 stuck on July 29.Tried restarting, lights on back working but nothing happens.Any help would be appreciated. 

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‎07-30-2020 11:27 - last edited on ‎06-20-2025 09:31 by Fitbit Moderator

In response to Glenda1947

‎07-30-2020 11:27 - last edited on ‎06-20-2025 09:31 by Fitbit Moderator

@johnC46 @Glenda1947 Welcome to the Community. 

Let me help you with your Charge 2 screen being stuck and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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