help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weak vibration on Charge 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-15-2019 06:05 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-15-2019 06:05 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

 Fitbit  nicely replaced my old Fitbit which was getting heated up with the charge 2.  That was good customer service. The charge 2, however does not vibrate strong enough to wake you up. In addition, they have locked all the threads on the vibration. Since they came out in 2016, this would not be an issue except they are still using this to replace defective models. This is not a good business decision and is terrible customer service!

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-16-2019 09:13

‎07-16-2019 09:13

@JackAndrews , welcome! It's good that the community is growing! 

 

Thank you for your inquiry. Currently this isn't possible but you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exist so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it. 

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes