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Weight is different between Fitbit app and website dashboard

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‎06-24-2020 11:14 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎06-24-2020 11:14 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

Hi, my weight that I enter on app shows differently to that on the dashboard. I’ve had this problem for years & have followed all advice given to correct it. Just bought a new iPhone, so believe the problem is with Fitbit. It’s very frustrating, 

 

 

Moderator edit: updated subject for clarity

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‎06-29-2020 12:39 - last edited on ‎05-24-2025 10:14 by Fitbit Moderator

‎06-29-2020 12:39 - last edited on ‎05-24-2025 10:14 by Fitbit Moderator

@1234567789 Welcome to the Fitbit Community!

Let me help you with your weight data appearing differently on your app and website. Could you share a screenshot of the difference you are seeing between the two platforms? Which troubleshoots have you tried? I suggest you try logging out from the app, restart your phone and log back in. Also make sure that the app is up to date.

Let me know how it goes.

Alvaro | Community Moderator

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