help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

What happen to Synchronize Continuous (On/Off) toggle?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-26-2022 15:31 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

‎11-26-2022 15:31 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

I just updated firmware for the charge after being reminded for over one year to do so.  So I did it now the battery that lasted for 8/9 days is down to 5.  I check settings and I learned that there is no option to shut off the continuous synchronization, that I believe is now draining the battery.

 

Am I missing something?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-26-2022 18:22

‎11-26-2022 18:22

@retiredpd Hello! The option to turn syncing off and on was removed some time ago. The only way to get around it now is to turn bluetooth off on your phone, however, it'll disable bluetooth with all devices, not just your Fitbit.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
0 Votes

‎11-27-2022 13:55

‎11-27-2022 13:55

I have been told that continuous update was eliminated to improve battery life. I was told this when I complained about the application screen freezing for up to 15 minutes before updating. as much as I hate to suggest this you probably should contact Fitbit customer care. maybe they will have a solution to your problem or at least an . Xcode explanation

Best Answer
0 Votes