help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Won't Sync, again!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-14-2020 04:55 - last edited on ‎09-17-2020 09:34 by Fitbit Moderator

‎05-14-2020 04:55 - last edited on ‎09-17-2020 09:34 by Fitbit Moderator

fitbit app won't sync"failed to sync", can't even sync in settings. No reaction when I touch "sync now"! Why is there so many issues with fitbit lately? I've done reboot of watch, I've done update of watch and I've restarted my iPhone. 

Best Answer
Labels:
0 Votes
23 REPLIES 23

‎05-19-2020 08:50

In response to Westie5

‎05-19-2020 08:50

Mine is hit and miss with syncing. It has all my exercises as Pilates as well 😡
Best Answer
0 Votes

‎05-19-2020 09:47

In response to Tamikc

‎05-19-2020 09:47

That worked. How incredibly counter intuitive.

Best Answer
0 Votes

‎05-19-2020 11:09

In response to Westie5

‎05-19-2020 11:09

Still not working. Still haven't heard back from fitbit, tried to call again but wait time was over an hour. Wondering when they are going to help resolve this issue. Wouldn't be so bad if the watch kept the correct time, but it doesn't so its 100% useless. Day 6 of this

Best Answer
0 Votes

‎05-19-2020 11:20

In response to Car19

‎05-19-2020 11:20

Spoiler
Spoiler
My Charge 3 is synced to my phone app, but cannot get dashboard on computer to sync - any ideas?  Also, for some reason my language is in another such as French??
Best Answer
0 Votes