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Wrong email during set up

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‎01-27-2020 00:20 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎01-27-2020 00:20 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

When setting up phone and app for the first time I used an incorrect e mail address. How do you delete and start again. I used my e mail on another fit bit product a year or so ago and it wouldn’t let me use it again. 

What can I do please.

 

 

Moderator edit: subject for clarity

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‎01-27-2020 10:38

‎01-27-2020 10:38

I can't exactly think of a way to save your progress and transfer it over. Check your account settings, and see if there is a way through that. 

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‎01-27-2020 11:14

In response to SkullBurner

‎01-27-2020 11:14

The e mail I entered at set up is incorrect. Therefore I can’t change it to
the correct one.
I need to somehow delete the original and reset.
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