08-08-2018
03:50
- last edited on
09-08-2020
18:22
by
MatthewFitbit
08-08-2018
03:50
- last edited on
09-08-2020
18:22
by
MatthewFitbit
My Charge 2 has shown me getting zero deep sleep for the past two days. It records all other phases - but zero deep sleep.
Is is anyone else having this problem?
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @SunsetRunner,
Yes, little or no deep sleep is a fairly common issue reported here. Just getting enough deep sleep can be difficult sometimes. The link below will take you to a thread discussing how to get better deep sleep.
https://community.fitbit.com/t5/Sleep-Better/Let-s-Talk-About-Deep-Sleep-and-How-to-Get-More/td-p/20...
Unfortunately that’s not the issue - it’s not a matter of “not enough” deep sleep.
Previously I have been registering some amounts of deep sleep.
For the past two days there has been nothing registering.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
I see. Well I would try a restart and see if that fixes it.
https://help.fitbit.com/articles/en_US/Help_article/1186
There isn't any separate configuration for deep sleep. It just comes along with the other sleep stages. You may want to look at that thread above anyway-- not sure what your benchmark is but 24 minutes of deep sleep is pretty low. Best of luck.
I had the same thing happen last night after re-charging my Versa immediately before getting into bed. It’s the first time that I’ve done that without spending a few minutes reading first.
I know I slept very well and I feel very refreshed this morning, so I just don’t believe the record.
I restarted my watch this morning,so will see whether that fixes it.
Try forcing a recalculation. I just adjusted my sleep log to start 5 mins earlier and Fitbit recalculated with 25 mins deep sleep.
I stopped wearing mine if I sit and watch tv. Sometimes it says I am sleeping. Not all that accurate.
lynn
It's clearly a problem with their algorithm since it does the same thing on the Sense, too. I cut off 20 min of "sleep" (it's shown as awake time anyway, don't understand how it is part of sleep) at the end of my sleep cycle and voila! - 20 min of deep sleep appear (which is still too low). Please fix, Fitbit.