fitbit charge 2

[tubbynat41]

my fitbit isnt synching to my phone at all,could there be a problem of some sort'?

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

[Greyhoundfun]

If you review the posts for the last couple of weeks you will see this is a common problem right now.  After the last update a lot of people are having problems.  A correction has not been offered by Fitbit yet.

[SteveH]

Syncing has been an issue for years but I agree that lately the volume of posts has increased. However, I've not seen anything from fitbit so far that suggests they are treating it as a problem to be fixed so it's worth trying the standard fixes while we wait for something that may not appear.