12-04-2017
09:16
- last edited on
09-06-2020
17:01
by
MatthewFitbit
12-04-2017
09:16
- last edited on
09-06-2020
17:01
by
MatthewFitbit
I recently tried to update my fit bit it has been stuck on the update bar for a week.
myfitbit and phone are now not connected with each other and I don't know what to do.
Answered! Go to the Best Answer.
12-06-2017 20:12
12-06-2017 20:12
Same here! Tried to forget device, set up again but it keep searching! Does not work at all, don’t know what to do. This is a waste, not working on phone or iPad. Upgrade bar on Fitbit device
12-06-2017 02:02
12-06-2017 02:02
Info on how I got it to complete the download
https://help.fitbit.com/articles/en_US/Help_article/2047
Forget your device video
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
12-06-2017 20:12
12-06-2017 20:12
Same here! Tried to forget device, set up again but it keep searching! Does not work at all, don’t know what to do. This is a waste, not working on phone or iPad. Upgrade bar on Fitbit device
12-06-2017 20:15
12-06-2017 20:15
Try:
Go to your Bluetooth settings on your iPhone and find your tracker, tap the (!) exclamation point and select "Forget this device".
To pair your tracker's Bluetooth from the Fitbit app do the following:
From your mobile Dashboard tap the Account icon
Tap your tracker's picture on the left side
Tap Notifications; move the slide over till it turns green, then a pop-up message should appear requesting permission to set up your tracker to your iPhone's Bluetooth
Tap Pair when prompted too
Let the download complete, be patience.
Now do a sync
More info on how I got it to complete the download
https://help.fitbit.com/articles/en_US/Help_article/2047
Forget your device video
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad
Syncing Article
https://help.fitbit.com/articles/en_US/Help_article/1866/?l=en_US&fs=RelatedArticle
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
12-06-2017 20:38
12-06-2017 20:38
03-16-2019 15:15
03-16-2019 15:15
I went through every possible scenario suggested by the Fitbit support team, as well as things that I read here, and other things that I found on the Internet. My Fitbit was stuck in “fetching” screen. It would flash the screen on and off every second or so, and continued saying the word fetching. I deleted and downloaded the Fitbit app, I turned on and off the Bluetooth, and the wireless, I did a factory reset… Nothing was working it would flash the screen on and off every second or so, and continued saying the word fetching. I deleted and downloaded the Fitbit app, I turned on and off the Bluetooth, and the wireless, I did a factory reset… Nothing was working. Then I decided to try to download another clockface and viola’ — it worked. Seems the clockface I was using was the problem! My Fitbit is now working, receiving texts, alerts, counting my steps etc.
03-16-2019 15:17
03-16-2019 15:17
I went through every possible scenario suggested by the Fitbit support team, as well as things that I read here, and other things that I found on the Internet. My Fitbit was stuck in “fetching” screen. It would flash the screen on and off every second or so, and continued saying the word fetching. I deleted and downloaded the Fitbit app, I turned on and off the Bluetooth, and the wireless, I did a factory reset… Nothing was working it would flash the screen on and off every second or so, and continued saying the word fetching. I deleted and downloaded the Fitbit app, I turned on and off the Bluetooth, and the wireless, I did a factory reset… Nothing was working. Then I decided to try to download another clockface and viola’ — it worked. Seems the clockface I was using was the problem! My Fitbit is now working, receiving texts, alerts, counting my steps etc.
06-18-2019 00:44
06-18-2019 00:44
Hi, my dashboard seems to be stuck halfway on my iPhone.
How do I make it show the whole page?