03-06-2022
08:14
- last edited on
12-18-2022
22:48
by
MatthewFitbit
03-06-2022
08:14
- last edited on
12-18-2022
22:48
by
MatthewFitbit
Hi I work nightshift so I am most active at night but can't seem to figure out how to have my active minutes running between 1900 and 9 am it just qont allow it. Also my clock isn't showing 24 hours always 12 hours so no matter whether it's 4 am or 4pm it shoes 0400 I've checked and I'm in the right time zone any ideas on how to fix this? Thankyou
03-07-2022 03:47
03-07-2022 03:47
Hello @Psmcd and welcome to the Community. All Fitbits reset at midnight and the Reminders to Move hours must be consecutive in one day. You can't split hours. There is no way that a night shift worker can use this feature. 😢 If you want to change your Fitbit to show a 24 hour clock, then you must change this setting on your web dashboard at fitbit.com. Log in using your same email and password. There is a Settings (gear) icon in the upper right of the screen. Tap/click on that, then on Settings in the dropdown. There is a clock display time option in the Advanced Setting area. Change it to 24 hours, then hit submit at the bottom of the screen. If you want to keep a 12 hr clock and are of the opinion that 0400 is 4 am and never 4 pm, then you are out of luck. This is a design flaw on the part of the Fitbit engineers. They just don't get this right.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.