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250 steps per hour discrepancy

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‎09-10-2019 12:16

‎09-10-2019 12:16

There is a discrepancy between the number of steps per hour that is shown on my Inspire than what is shown on the app. It has happened for several weeks now. I reported it a couple of weeks ago but it’s still happening. 

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6 REPLIES 6

‎09-11-2019 09:50 - last edited on ‎03-14-2025 09:29 by Fitbit Moderator

‎09-11-2019 09:50 - last edited on ‎03-14-2025 09:29 by Fitbit Moderator

@perky819 Welcome! It's great to see you around! 

Let me help you with your reminders to move data. On the app, log out from the app, restart your phone and log back in. After this remove this feature, restart your Inspire and then set it up again.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-11-2019 10:18

In response to AlvaroFitbit

‎09-11-2019 10:18

How do I restart my Inspire?

Live well, laugh often, love much!
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‎09-11-2019 11:19

In response to perky819

‎09-11-2019 11:19

I have followed the steps. Will let you know if it happens again. Thank you 

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‎09-12-2019 07:56

In response to perky819

‎09-12-2019 07:56

I'm having the same problem. My inspire is less than a month old. My Inspire HR is less than a month old. I've tried all the steps suggested in different threads on this forum, but this seems to be a recurring problem for many users with different fitbit models. 

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‎09-12-2019 08:34

In response to joann71

‎09-12-2019 08:34

I tried the steps suggested and still experiencing the same thing today.

Live well, laugh often, love much!
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‎09-14-2019 07:10

In response to perky819

‎09-14-2019 07:10

It seems to be working now. Fingers crossed that it keeps working. Thank you 

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