help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Clock Face Won't Scroll

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-14-2020 19:41

‎09-14-2020 19:41

I have updated my firmware, changed clock faces, and restarted my Fitbit Inspire HR (smiley face and all) at least 15 times in the past several days. 

 

Any suggestions, or do I just need a new Fitbit? I have had this device from May-Sept 2020 and worn every day. 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎09-15-2020 12:11

‎09-15-2020 12:11

I am having this problem too.

Best Answer
0 Votes

‎09-15-2020 19:42

‎09-15-2020 19:42

Same, except I was unable to update my Fitbit. Clock face frozen. Only had my device from July 2020 to Sept 2020. 

Best Answer
0 Votes