05-13-2025
11:50
- last edited on
05-14-2025
06:30
by
MarreFitbit
05-13-2025
11:50
- last edited on
05-14-2025
06:30
by
MarreFitbit
Data not showing in app properly when synced. I cannot view steps from previous days and hourly activity is not showing on home screen. I have tried all the usual steps suggested closing app, Bluetooth reset, shutting down phone, logging out of app, reinstalling app but nothing works. This has just happened for no reason and has been like this for a couple of weeks now. Help this is just so frustrating and annoying and I can’t seem to get any help from the service team thinking maybe need to switch to a different provider as I keep having these silly issues and have been a member for 9 years! 😬
Moderator Edit: Clarified subject
06-05-2025 19:07
06-05-2025 19:07
Mine is up to date. Double checked today. Still showing 0 steps.
06-05-2025 19:08
06-05-2025 19:08
Same! I have not moved my account to Google though.
06-06-2025 13:36
06-06-2025 13:36
Hi Marre
is there any update on this fix yet???? It has been months now since this has been happening and nothing has changed to say the least it’s getting a lot more frustrating for us users! PLEASE FIX THE FAULT 😊
06-08-2025 11:22
06-08-2025 11:22
What’s happening with a fit for this issue??? This is getting ridiculous 🙄