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Display screen not working

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‎07-09-2019 09:19 - last edited on ‎08-10-2019 05:52 by Moderator Alum

‎07-09-2019 09:19 - last edited on ‎08-10-2019 05:52 by Moderator Alum

My Fitbit just buzzed on my wrist and the display screen is not working! I have only had this a couple of months maybe 6 weeks. The battery is fully charged. Anyone else had this? How can I get the screen detail back?

 

Moderator edit: Subject for clarity.

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42 REPLIES 42

‎08-09-2020 10:41

In response to boyeramber

‎08-09-2020 10:41

Mine did the same but when there is a full charge - which I only know if I check the iPhone!!! - I get lines across the screen.  No smiley face, no time, no data etc etc.  Ugh!

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‎08-09-2020 10:42

In response to Lenmorelady

‎08-09-2020 10:42

I've tried all these 'remedies' over several weeks - no change to my Charge 3! So cross as I can't afford to replace it and it was not long past its guaranteed period on one year when it went wrong!  Incidentally, in the EEU, they have a warranty of 2 years! Mmmmmm.  

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‎06-11-2022 20:39

‎06-11-2022 20:39

I have had mine since 2020 with no issues. Today the display went black and it won’t come back on. I can feel it vibrate when I get notifications. I tried resetting it over 8 times and nothing has happened. Screen is still black. Freaking out because I use this to track sleep for medical reasons. 

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