Exercise options on Fitbit only showing Pilates

[LyndseyJ]

Just went to track my weights workout. On my tracker it’s showing run first and when I go to stroll down to weights it’s showing Pilates (I didn’t add that one) and every other option is Pilates. No other workout options appearing. First time this has happened. Any suggestions?

[AlvaroFitbit]

@LyndseyJ Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your exercise options on your Inspire HR. It is odd that only Pilates is showing on your device. Please restart your device following these instructions and then try adding a different exercise to it.

Let me know how it goes.

[Mmclean]

I have just tried this and it doesn't help. My Fitbit is still just showing weights, treadmill and Pilates 4 times 

[chinu428]

I restarted the device twice and it still didn’t solve the issue

[FunwithFung]

I am having the same issue. I have reset my fitbit and removed and replaced the device to no avail. It still shows 3 pilates options. What next?

[Jaycuh]

Hi. I was experiencing this too. I was able to fix my exercise options back to normal by recharging my Fitbit and making sure the recharge contacts were fully flush to their charging ports. The watch will vibrate when this is achieved. In order to make sure the contacts did not misalign during recharging (which may have caused my glitch in the first place) I let the watch hang off the edge of a table when charging. No clue how or why, but my repeating pilates options have been restored back to treadmill, weights, and interval.

[Lenny91]

I have the same issue and it hasn't worked. What is the next step? 

[supercam]

I have exactly the same problem. Is there a known fix?

[Amaranthim]

I have a similar issue- except I have completely lost Exercise and Relax and who knows what al else. All that shows is the battery left and whether I want to accept Notifications or not and something about Screen Wake- whatever that is. I used Relax a lot. I think there was a timer option too- if so that is also gone.

[zeyn]

Hi, I had the same issue. Also, a few months ago I had another issue, unrelated to this one, and I rang Fitbit who advised that I reset the clock face i.e. change the clockface through the app. At the time this resolved the issue, so I tried this fix this time around with the pilates issue and it worked. 

So just go into the app, change your clockface to a different one and then change it back to the original if you wish. You'll find that this should resolve the issue.

[zeyn]

Yes, see my comment below. Hope it helps

[Singbush]

Just tried this method and did not work. I was successful in changing the clock face, but the Run/PilatesX4 are still my only exercise options.

Anyone else have a fix I can try?

[PrescyB]

When I followed the instruction, it worked for my fitbit. I can now see other exercise options. Thank you.