09-02-2021 04:39
09-02-2021 04:39
I just replaced my original Inspire (~2 years old) as the exercise tracking feature stopped working. I set up my new device last week, and it seemed to be working well (tracking bike rides and walks to/from work, all wearing it on my hip). Two days ago, I noticed it was on "on wrist" (which is the default setup), so I switched it to "on clip." Now my walks aren't showing up at all on my exercise tab.
Has anyone else had this issue? If I have it as "on wrist" when I'm wearing on the clip, does that mess up tracking accuracy?
09-02-2021 08:25
09-02-2021 08:25
I hope you're doing well, @outatime!
I appreciate the information detailed in your post. When your Inspire is setup to "On clip" mode, some features like sleep and auto-exercise recognition are disabled. You can keep the Inspire setup to "On wrist" mode, but your exercise data might not be accurate.
Thanks for stopping by, see you around.
09-02-2021 18:19
09-02-2021 18:19
Thanks Braulio - why on earth is this disabled, though? Without the HR function, how is it supposed to track a bike ride when your wrist is stationary? This all seems like very dumb logic on Fitbit's part and the Inspire's functionality is reduced to the equivalent of a $5 pedometer.
Aren't the devices supposed to get *better* with new versions? 😬
This also should be on the list of troubleshooting steps since my former Inspire was set to Clip, and the help desk didn't mention that as a reason as to why exercise tracking wasn't working.