09-02-2021 06:59 - last edited on 09-02-2021 16:16 by LiliyaFitbit
09-02-2021 06:59 - last edited on 09-02-2021 16:16 by LiliyaFitbit
This has obviously been going on for years. I've just had it this week a couple times. Once while charging and another time just in the early morning while I was sleeping. It isn't a vibration thing, just send like a glitch. I've rebooted it, and I guess I'll keep an eye on it.
Moderator edit: subject for clarity
Best Answer09-02-2021 16:14
09-02-2021 16:14
It’s good to see you in the community, @SunsetRunner.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern and recommend confirming if you have MobileTrack paired to your Fitbit account. MobileTrack lets you use the Fitbit app without a Fitbit device by using your phone's sensors to track basic activity data including steps, distance, and calories burned. For more information, see How do I use Fitbit MobileTrack? MobileTrack may add extra steps and I recommend removing it from your Fitbit account if you're not using it: How do I remove a Fitbit device from my account?
You can remove the extra steps from your daily total by following the instructions in this help article: How do I delete steps and floors in the Fitbit app?
By the way, I've moved your post to Inspire & Inspire HR board so we can keep our forums organized.
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer