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Fit it Inspire won’t turn on or work in anyway

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‎12-23-2019 01:51

‎12-23-2019 01:51

My inspire won’t turn on. It is fully charged and turns on for a few second after preforming the reboot but then shuts off and won’t turn on. App just says “searching.” I’ve preformed the reboot repeatedly and those few seconds after reboot is the only time the screen turn on, then it goes dark until i do it all over again. 

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‎12-24-2019 07:48 - last edited on ‎12-24-2024 10:50 by Fitbit Moderator

‎12-24-2019 07:48 - last edited on ‎12-24-2024 10:50 by Fitbit Moderator

@Claudtoro94 Welcome! It's great to see you around! 

Let me help you with your unresponsive Inspire and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team for further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-24-2019 08:20

‎12-24-2019 08:20

I received a FitBit Inspire HR a few days ago.  It is fully charged but I am unable to get it to do anything else.  No time on the  clock face, nothing.  I have the FitBit app installed and not sure what the problem is.  Help!

Mike

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