Fitbit HR syncing issues solution

[3Toedsloth]

I couldnt get my Fitbit HR to connect.  When I would click on it from my bluetooth devices list, nothing.  Even "forget device" did nothing.  It connected fine yesterday...

I clicked on my profile in fitbit (upper left). Instead of clicking on your fitbit, select "ADD NEW DEVICE". IT WILL ASK IF YOU WANT TO REPLACE YOUR CURRENT DEVICE.  Say YES.  It connected and sent the  4-digit code. Hope this helps.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @3Toedsloth, welcome to our Fitbit Community. I'm sorry to hear about the syncing and connection issues that your Inspire HR has experienced with your phone. I totally understand how you feel about this.

However, I'm so glad to hear that you managed to get this issue resolved and thank you for sharing the information that helped you to get your Fitbit device connected with your phone. I'm pretty sure that this information will help other users that experience the same information.

Don't hesitate to get back if more assistance is needed.

[Nikignome]

I can't connect my fitbit to my phone...I have tried uninstalling the app, restarting Bluetooth and my phone, I have tried WiFi and mobile data. The fitbit is fully charged and I have also tried registering as a new device as suggested but the most I have managed is 4% sync. My phone is a Samsung galaxy a41.

[JuanJoFitbit]

Hi @Nikignome, thank you for joining us in this thread and our Fitbit Community. I'd like to follow up and help you with your Inspire HR since its not connecting with your phone either. I appreciate the time spent trying to get this issue resolved before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your watch during the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.