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Fitbit Inspire 2 not working

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‎02-23-2021 08:11

‎02-23-2021 08:11

Fitbit inspire 2 stuck in initial screen, I tried everything, but no success:(

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‎02-23-2021 09:37

‎02-23-2021 09:37

@Batbileg It's good that the community is growing! 

 

Let me help you with this and thank you for troubleshooting this issue. You don't specify what you have tried to troubleshoot this issue so I was to suggest you try the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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