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Fitbit Inspire HR screen black

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‎12-28-2019 03:15 - last edited on ‎12-30-2019 07:20 by Fitbit Moderator

‎12-28-2019 03:15 - last edited on ‎12-30-2019 07:20 by Fitbit Moderator

I have been experiencing difficulty with my inspire hr syncing. It has now just gone blank. The Fitbit seems to be responsive as the sensor lights are illuminated and if I depress the side button it will give me a vibration as a response but the screen remains blank. It is fully charged. I have only had the unit for 6 months. 

 

 

Moderator edit: updated subject for clarity

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‎12-30-2019 07:28 - edited ‎12-30-2019 07:29

‎12-30-2019 07:28 - edited ‎12-30-2019 07:29

@Runner123456 Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your Inspire HR screen not working. Start by restarting your device following these instructions. Also try changing the clock face on your device. For syncing issues try these suggestions.

 

Let me know how it goes.

Alvaro | Community Moderator

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