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Fitbit Inspire not responding

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‎07-30-2020 19:18 - last edited on ‎08-04-2020 10:03 by Fitbit Moderator

‎07-30-2020 19:18 - last edited on ‎08-04-2020 10:03 by Fitbit Moderator

I received my Fitbit about 3 weeks ago for my birthday.  No trauma.  Hasn't been exposed to water.  Fitbit won't scroll and it won't restart.  Never get the smiley face that it restarted.  I am beyond disappointed.  Please help.

 

 

Moderator Edit: Clarified subject

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‎08-04-2020 10:10

‎08-04-2020 10:10

@MMills75 It's nice to have you on board!

 

Let me help you with your Inspire not working and thank you for troubleshooting this issue. Since the issue persist I suggest you let our Support team know about this. I noticed that you already have a ticket with them so keep working with the team to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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