08-24-2020
08:38
- last edited on
08-25-2020
09:52
by
AlvaroFitbit
08-24-2020
08:38
- last edited on
08-25-2020
09:52
by
AlvaroFitbit
Fitbit needs disconnected then reconnect everytime I need to since steps, Will no longer track sleep, or push notifications after recent update.
Is there anything I can do to fix it?
I have tried to reset and reboot it with no luck.
Moderator Edit: Clarified subject
08-25-2020 10:12 - edited 08-25-2020 10:12
08-25-2020 10:12 - edited 08-25-2020 10:12
@TBeattie It's good that the community is growing!
Let me help you with your Inspire not syncing after updating it. The lack of syncing will affect the notifications too so you can try refreshing the link between your phone and your tracker by doing the following:
Regarding the sleep detection, your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.
Let me know how it goes.
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