Fitbit Inspire time setting & syncing

[Haefeli]

Last time I charged Inspire the time changed to 7-1/2 hours earlier. I tried to follow instructions on FitBit site but did not work.

It syncs occasionally but I cannot manually sync. Can it be set up with Bluetooth for All-Day sync? Tells me to setup but not how?

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Haefeli Thanks for being part of our Community! 

Let me help you with your Inspire not updating the time nor syncing. You can try the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
5. You can find troubleshooting instructions here.

The restart should also help keeping the time. You can change it again by following these instructions.

Let me know how it goes.

[Haefeli]

I have several bluetooth devices and they are all working fine.  I really do not want to remove them all. I would remove just Fitbit, if that would work.

[AlvaroFitbit]

@Haefeli thank you for your reply.

You can try only removing the Inspire from the bluetooth settings and see if this helps resolve the issue.

Keep me posted.