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Fitbit Inspire won’t re sync or setup

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‎06-05-2020 16:07 - last edited on ‎06-09-2020 08:40 by Fitbit Moderator

‎06-05-2020 16:07 - last edited on ‎06-09-2020 08:40 by Fitbit Moderator

My watch is not syncing to my phone please help, I took it off my Fitbit app and tried to set it up again and now I can’t get it to work

 

 

Moderator edit: updated subject for clarity

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‎06-09-2020 09:36

‎06-09-2020 09:36

@Delgado58 Thanks for being part of our Community! 

 

Let me help you with your Inspire not setting up nor syncing with your phone. You can try the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-09-2020 10:48

‎06-09-2020 10:48

Thank you for your help, all better

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