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Fitbit app not working

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‎08-09-2020 19:45 - last edited on ‎08-16-2020 10:54 by Fitbit Moderator

‎08-09-2020 19:45 - last edited on ‎08-16-2020 10:54 by Fitbit Moderator

Is fitbit down for maintenance...last hour the loading cirlce just goes round and round...not able to reset tracker neither

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-16-2020 10:56

‎08-16-2020 10:56

@Parkrunjen Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Fitbit app not working. What are you trying to do? Where do you get this error? Could you add a screenshot of what you are seeing on your account? Restarting your tracker should not have any effect on your app but you can restart your phone.

 

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-16-2020 13:06

In response to AlvaroFitbit

‎08-16-2020 13:06

All good now....not sure what the issue was but seems to be ok now...thankyou

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‎08-24-2020 08:54

In response to Parkrunjen

‎08-24-2020 08:54

@Parkrunjen thank you for the update.

 

Really happy to hear that your Fitbit app is working fine now and that you are back on track.

 

Happy stepping and stay safe!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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