Fitbit going blank

[Wolfwoman2019]

This has happened a couple of times now. Where the face goes totally blank and you can push the button and nothing happens.  If you hold it it vibrates but doesn't show anything.  Anyone else having this issue. This morning it went blank for over an hour and is back on now. I just don't want to wait too long if it needs to be returned

[SunsetRunner]

I have an inspire , and I'm in the same situation as You, but I don't know whyit happened

[Wolfwoman2019]

I just don't want to leave it too long if I have to return under warranty.  

[Haggy]

Mine went blank about a week ago.  I changed the clock face and that worked for me.  

[Wolfwoman2019]

I hate that there is no user manual unless you go online. I live in a
rural area and can't get internet. I just have my mobile data. How do you
change the clock face?

TIA

Colleen

[PMN521]

I have an Inspire that is only about 4 months old.  It was working well until yesterday.  The display would not move when I swiped it and then it went blank.  It stopped syncing as well.  It does vibrate when I connect it the charger.  Nothing happens though.  I push the button and the display stays blank. Please replace it or let me know what to do to get it working again.

[Wolfwoman2019]

I hear that. It's very annoying to say the least. Hopefully they do more
for you than a friend of mine.

Colleen

[Kayejen]

You can change the clock face through the app. Here's how it works on Android...

*Tap the icon that takes you to your account.

*Tap your device.

*Tap the Clock Faces icon and select All Clocks.

*Tap your preferred clock face and tap Select.

*The app will then connect to your Fitbit and install the face.

[Wolfwoman2019]

Thank you I will give it a try.

[PMN521]

I did this and it worked! Thank you so much!