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Fitbit will not sync with my Samsung galaxy

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‎02-01-2020 09:49

‎02-01-2020 09:49

My inspire hr absolutely will not sync with my samsung galaxy, I’ve rebooted the fit bit, I’ve turned the blue tooth off and on again on my phone and even restarted my phone but they won’t sync.  On the other hand my Fitbit easily syncs up with my dads iPhone without any problem but it’s not his phone that I want it to sync to.  Any suggestions?

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‎02-01-2020 22:54

‎02-01-2020 22:54

I had this issue, did the stop start Bluetooth, logged out of both etc. My Samsung Android version was updated to 7.1.1. I checked for updates, did two and now I am syncing just fine!

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‎02-03-2020 08:03

In response to Rakuun

‎02-03-2020 08:03

Definitely needed the updates but it didn’t work for the sync problem 😖

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