How Do I Get Yesterday's Data from the App if I only Synced today

[HelenQian]

I forgot to sync yesterday. After syncing today, I could not find any data of yesterday. Also, the Weekly Exercise does not count yesterday at all even though I have over 10,000 steps on fitbit.

[JohnnyRow]

I don't know what happened specifically in your case, but it is not necessary to sync every day.  All data for about a week is stored on tracker and should sync to correct time and day when you do sync.

[HelenQian]

Thank you, Johnny. The number of daily steps of 10k is a school requirement. I have already granted my school access to my fitbit information. So, when I could not find my information of the day that I forgot to sync, I am concerned about having no data shown to my school. 

[JohnnyRow]

I suggest looking on the fitbit.com dashboard.  That generally has the most accurate data, whereas phone app sometimes just hasn't loaded or displayed data correctly.

[HelenQian]

Thank you for your kindness, Johnny. The fitbit.com dashboard did not show the complete data either. I called Fitbit customer service and they confirmed that the data was not lost. The reason I don't see the data is that it was not accounted for as a workout. 

[JohnnyRow]

If it wasn't an exercise session, then it would not count as a day of exercise.  But I was more concerned about not finding any data for yesterday.  Did you mean just that it did not show an exercise session?  But doesn't that still leave you without your required 10K steps for yesterday?

[HelenQian]

I have been able to find the data of the previous days. This is my first time using Fitbit, so I am still learning everything. Thank you.